Regional Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Act as the main point of contact and a reliable leader for District Managers within the designated region.

• Supervise merchandising, brand ambassador, and field execution services.

• Develop strong relationships with field specialists, District Managers, store leadership, retailers, and client partners.

• Recruit, interview, hire, train, coach, and nurture the regional field management team.

• Oversee reporting on scheduling, staffing, field specialist performance, coaching activities, follow-up actions, and execution quality.

• Manage team training, onboarding processes, communication, and field execution.

• Prepare reports and assess performance against program objectives, metrics, timelines, and client expectations.

• Collaborate with Team Leaders and internal stakeholders to analyze reporting, monitor metrics, spot opportunities, and foster continuous improvement.

• Relay field issues, staffing challenges, performance discrepancies, representative fallout, and program obstacles to leadership, along with solution-oriented recommendations.

• Oversee regional expenses and ensure adherence to company policies, procedures, and program guidelines.

• Operate from a home office while traveling as necessary to client/Mosaic headquarters, retailers, and field execution sites.

• Fulfill the physical demands associated with the role.

• Execute additional tasks as assigned.

⛳️ Requirements

• High School Diploma or GED.

• A minimum of three years of management experience in retail, merchandising, training, field marketing, or a similar setting.

• Proven supervisory or leadership experience.

• Prior experience in supporting retail merchandising, retail operations, grocery, club, or big-box retail environments is highly preferred.

• Must have a designated home office space with broadband Internet access.

• Strong proficiency in computer skills, including internet use, email, reporting tools, and the Microsoft Office Suite, encompassing Outlook, Excel, Word, and PowerPoint.

• Proof of insurance and a written commitment to maintain personal vehicle insurance when a personal vehicle is necessary for business purposes.

• Capacity to plan, prioritize, and manage personnel, projects, and deadlines effectively.

• Flexibility to adapt to evolving business requirements and fulfill client expectations.

• Strong skills in coaching, mentoring, training, and facilitation.

• Exceptional written and verbal communication abilities.

• Capability to work independently with minimal supervision.

• Keen attention to detail and the ability to handle multiple tasks simultaneously.

• Willingness to engage in weekly team conference calls.

• Readiness to conduct weekly one-on-one meetings with Team Leaders.

• Openness and ability to travel weekly or bi-weekly within the designated territory and potentially beyond as required.

🏝️ Benefits

• Home office setup.

• Required broadband Internet connectivity for home office use.

• Equal opportunity employer.

• Reasonable accommodations provided for applicants with disabilities.