Regional Benefits Admin Analyst

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Oversee the complete lifecycle management of plans, conduct regular quality assurance on data files, manage eligibility tracking, and address intricate employee benefit inquiries.

• Supervise vendor Key Performance Indicators and Service Level Agreements while managing routine benefits billing, establishing purchase orders, reviewing invoices, and processing vendor payments.

• Monitor regional regulatory requirements to ensure compliance for all benefit and paid time off programs, while maintaining documentation that is ready for audits.

• Create clear benefit communications, collaborate with the Benefits Center of Excellence and local Human Resources teams, and aggregate utilization data to update executive dashboards.

⛳️ Requirements

• 3–5+ years of experience in progressive benefits administration within the LATAM region.

• In-depth knowledge of aggregating and analyzing complex data sets, census files, and plan documents, with practical experience in Workday and ServiceNow being highly preferred.

• Strong problem-solving abilities and influencing skills in a matrixed global setting.

• Organizational flexibility to handle competing priorities with a focus on continuous improvement and process automation.

• Professional proficiency in both verbal and written English, with Spanish language skills.

• Proficiency in Portuguese is highly advantageous.

🏝️ Benefits

• Opportunities for ongoing learning and professional development.

• Competitive salary that reflects the level of experience.