RCM Performance Manager

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Cultivate and sustain robust relationships with various billing teams while overseeing performance in relation to key operational and accounts receivable metrics.

• Examine daily, weekly, and monthly revenue cycle performance data to pinpoint trends, denials, rejections, and areas for process enhancement.

• Facilitate the resolution of claims processing, billing issues, escalated patient inquiries, and problematic accounts throughout the revenue cycle.

• Spearhead and support process improvement initiatives, utilizing technology and innovation to enhance billing operations and collections performance.

• Offer leadership, coaching, and performance management to direct reports while promoting collaboration, accountability, and team engagement.

⛳️ Requirements

• Bachelor’s degree in Business Administration or a related field is preferred, or an equivalent combination of education and experience.

• Over 7 years of experience in healthcare revenue cycle, reimbursement, collections, or medical billing, including 4-5 years of supervisory experience in a dynamic managed care setting.

• Comprehensive knowledge of healthcare reimbursement, medical billing, CPT/ICD9/ICD10 coding, claims processing, and collections operations; experience in radiology revenue cycle is preferred.

• Advanced skills in Microsoft Excel and PowerPoint, along with experience in billing systems, payor setup/configuration, and process improvement initiatives.

• Exceptional communication, relationship-building, analytical, and problem-solving abilities, with a knack for managing competing priorities and collaborating across functions.

🏝️ Benefits

• Competitive benefits package – eligibility begins the month following hire, with tiered options available.

• Opportunities for compensation reviews and career advancement.

• Flexible remote work schedules.

• Generous PTO plans and paid holidays.