Quality & Compliance Specialist

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Act as the quality and compliance gatekeeper for Healthcare creative materials prior to the client’s Medical, Legal, and Regulatory review and subsequent launch.

• Evaluate advertisements, landing pages, emails, social media content, and videos for adherence to MLR regulatory standards, brand and design guidelines, and accuracy of copy.

• Oversee Veeva Vault PromoMats workflows, which include claims management, annotations, references, submission tracking, and 2253 filing packages.

• Execute pre-submission compliance quality assurance focusing on claims accuracy, fair balance, ISI positioning, reference linking, and adherence to branded/unbranded/disease-awareness regulations.

• Conduct post-launch quality assurance to verify that the approved content has been implemented correctly and that no production errors have occurred.

• Uphold standards for brand, design, style guidelines, copy, grammar, tone, and messaging.

• Develop, sustain, and enhance QA standards, checklists, compliance reference materials, and review protocols.

• Manage Asana boards and deliverable trackers; communicate timelines, handle client feedback cycles, traffic tasks, coordinate shared deliverables, and organize client assets.

• Leverage AI technologies to improve and streamline business operations.

• Utilize Power Digital’s Nova ecosystem in relation to the department.

• Perform other relevant duties as assigned.

⛳️ Requirements

• 4+ years of experience in healthcare or pharmaceutical creative production, whether in an agency or in-house, with direct involvement in MLR review workflows.

• Proven knowledge of FDA OPDP guidelines and 21 CFR 202, encompassing fair balance, ISI placement, branded vs. unbranded vs. disease-awareness content regulations, and 2253 filing obligations.

• Experience with Veeva Vault PromoMats (including annotation, claims management, and submission tracking) is highly preferred.

• Keen eye for maintaining brand consistency, design quality, and copy accuracy across digital formats such as paid social, display, landing pages, and emails.

• Process-driven with the capability to document, maintain, and enhance QA standards independently.

• Comfortable assessing and providing clear, actionable feedback on creative outputs from designers, copywriters, and freelancers.

• Proficient in Asana or similar project management tools.

• Experience collaborating with project management teams in a dynamic agency setting.

• Advanced proficiency in both spoken and written English is required.

• Bonus: Veeva PromoMats certification, experience with modular content strategies, or previous work with both pharma-regulated and non-regulated healthcare clients.

🏝️ Benefits

• Base salary paid in USD along with commission opportunities.

• Unlimited Time Off starting from day one.

• Fully flexible work environment: options for full remote, in-office, or hybrid work.

• Healthcare stipend of $50/month to assist with healthcare or insurance expenses.

• National Holidays plus 2 Mental Health Recharge Days each year.

• Unlimited opportunities for personal and professional growth & leadership within a rapidly expanding firm.

• Ongoing employee development programs aimed at personal and professional enhancement (Hedgehog and Vital 5s).

• Quarterly awards featuring prize money and recognition for exceptional performance.

• Opportunities to engage in company DEI initiatives.