Quality Assurance Manager

This is a fully remote position, open to applicants in Spain.

📋 Description

• Assist with both new and ongoing production processes at ThermalWorks manufacturing facilities in Europe to identify quality issues for initial article inspections or prior to the shipment of production units.

• Evaluate assembly, wiring, piping, and commissioning documentation to ensure compliance with engineering specifications and approved submissions.

• Collaborate with factory leadership to communicate findings and highlight any hold conditions that need addressing before release.

• Record inspection results and submit written reports to the Director of Quality.

• Conduct on-site QA/QC inspections at customer data center locations to confirm that ThermalWorks equipment installation, commissioning, and service tasks meet the required standards.

• Work alongside the EU Director of Operations when customer-related issues emerge.

• Lead 8D problem-solving efforts for technical customer issues, coordinating investigations and corrective actions with TW Engineering and Operations teams.

• Develop customer-facing reports including Root Cause Analyses, Plans of Corrective Actions, and Technical Bulletins.

• Produce structured inspection reports for each site visit, documenting findings, nonconformances, necessary corrective actions, and the status of resolutions.

• Engage in internal QC meetings as the source of field and factory intelligence, sharing findings and trends with quality and service leadership.

• Maintain a continuous log of open quality items across both factory and field, tracking their status until closure.

• Collaborate with the tech support team to identify recurring field issues that may indicate broader quality or design problems.

• Assist in the development and enhancement of inspection checklists, MOPs, SOPs, and QA/QC documentation standards.

⛳️ Requirements

• Over 7 years of practical experience in HVAC/mechanical systems or industrial equipment manufacturing.

• More than 4 years of experience in a Quality role (engineer, supervisor, manager).

• Proven QA/QC experience on construction, commissioning, or service projects in data center or critical infrastructure settings.

• Ability to read and interpret engineering drawings, submissions, MOPs, SOPs, and EAPs.

• Strong written documentation skills — inspection reports, nonconformance logs, and findings summaries must be clear and actionable.

• Willingness and capacity to travel to factory and field locations regularly.

• Proficiency with BAS/BMS platforms for system verification during site inspections.

• Fluent in Spanish.

• Experience with commercial or mission-critical HVAC/mechanical systems, including chillers, hydronic loops, cooling towers, and related controls.

• Familiarity with Turbocor centrifugal chiller platforms.

• Knowledge of dry cooler or adiabatic cooling systems.

• Prior experience presenting quality findings to management-level audiences.

• Background in instructor-level training or technical mentorship.

• Experience reviewing RFIs and equipment submissions.

• Fluent in Catalan.

🏝️ Benefits

• N/A