Quality Assurance Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the Technical Transformation: Mentor and enhance the skill set of the QA specialist team, shifting from a primarily manual workflow to a standardized QA model that includes automated regression testing and comprehensive technical documentation.

• Serve as the "Gatekeeper": Work closely with Engineering, Product, and Design teams to guarantee that every release adheres to high standards of quality and stability.

• Introduce Hybrid Testing: Uphold exceptional manual testing quality while developing automated frameworks to minimize overhead.

• Oversee the Bug Lifecycle: Assess issues based on customer impact and business objectives, ensuring that the Engineering team concentrates on the most critical friction points.

• Cultivate the Culture: Promote a "Quality-First" mindset across the broader team, ensuring that rapid growth does not compromise our customers' trust.

• Product Mastery: Become a profound expert on the Eventeny product to foresee how new features may disrupt existing workflows for festivals or conventions with over 5,000 participants.

⛳️ Requirements

• 5+ years of experience in Software Quality Assurance, including at least 1–2 years in a Lead or Manager role—preferably in a dynamic environment.

• Demonstrated ability to guide non-technical team members in technical QA practices (such as SQL fundamentals, API testing, and browser development tools).

• Experience in developing automation frameworks that integrate seamlessly with the existing codebase.

• You excel in a fast-paced setting where growth experiments are ongoing, and the capacity to adapt quickly is essential for success.

• Strong expertise in API testing and database querying.

• Comfortable reading (and potentially writing) code and engaging in PR reviews.

• Recognize that a "bug" is not merely a technical mistake; it represents a setback for a festival organizer on their most significant day of the year.

🏝️ Benefits

• Flexible working hours.

• Unlimited Paid Time Off – truly!

• Fully remote work environment.

• Comprehensive health insurance coverage.

• Vision and dental insurance included.

• Group Life Insurance provided.

• Quarterly bonuses for employees.

• Annual company retreat.

• Opportunities for access to customer events.

• Company-issued laptop and general office supplies.