Quality Analyst – Dynamics CRM

This is a fully remote position, open to applicants in United States.

📋 Description

• In the role of Software Quality Analyst, you will be a vital part of a dynamic team, ensuring the quality delivery of our Microsoft Dynamics 365 CRM.

• You will create scenarios, develop and execute automated tests, and document defects based on user stories as the team modifies CRM forms, fields, views, reports, and dashboards.

• Your responsibilities will include developing validations and workflows, as well as integrating with other enterprise systems.

• You will assist the team in delivering solutions that comply with the software architecture strategy, coding standards, and established organizational policies and procedures.

⛳️ Requirements

• Proven experience in both manual and automated testing of Microsoft Dynamics 365.

• A collaborative team member who actively engages and contributes during all Agile ceremonies.

• Works alongside Software Development Engineers in Test and Software Engineers to create an effective Testing Strategy.

• Strong capability to design and implement functional, cross-browser, exploratory, security, regression, edge-case, and integration testing as needed.

• Supports implementations to Production environments.

• Utilizes Azure DevOps Services to develop scenarios, run tests, and document defects based on user stories and acceptance criteria.

• Reviews and offers feedback on the testability of user stories and acceptance criteria.

• Basic knowledge of how to prepare test data for software test execution.

• Experience with Dynamics CRM is essential, with Sales experience being highly desirable.

• Significant background in creating, maintaining, and troubleshooting automated tests using Playwright or similar code-based test automation frameworks.

• Proficient in Typescript, Javascript, or other scripting languages.

• Familiarity with AI-assisted development tools to enhance productivity, aid in test creation, analyze defects, and speed up learning.

• Exposure to Seismic or similar marketing tools is preferred.

• Bachelor’s Degree in Computer Science, Mathematics, or a related Business field.

• Business experience within the financial or retirement sectors.

• Understanding of the software development lifecycle.

• Exceptional written and verbal communication skills with a clear and concise technical writing style.

• Demonstrates strong organizational abilities and maintains expected productivity levels.

• Excellent listening, presentation, and interpersonal skills.

• Strong problem-solving, analytical skills, and a keen attention to detail.

• Capable of prioritizing and taking responsibility for the creation and execution of test scripts each sprint.

• Eagerness to learn automation scripting and debugging techniques.

• Familiar with Agile methodologies and frameworks.

• Understanding of relational databases and SQL queries.

• Certified Associate in Software Testing (CAST).

🏝️ Benefits

• Opportunities for professional growth and development.

• A collaborative and inclusive work environment.

• The chance to work on impactful projects with a talented team.

• Excellent compensation in USD.

• Hardware and software setup provided.