Python Support Engineer

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Deploy and manage applications in Docker/Container environments

• Collaborate with cross-functional teams to implement applications on Azure

• Provide remote customer support during the deployment of new/existing cameras in field environments

• Proactively troubleshoot software issues affecting camera operations

• Stay updated on emerging technologies and best practices

• Work with Field Technicians through mobile phone/IM interactions for all camera maintenance activities

• Expected to work within a rotation/on-call schedule providing support during standard business hours. - On-call rotation may apply during weekends and holidays in the U.S.

⛳️ Requirements

• Bachelor’s degree or higher in Computer Science, Software Engineering, Computer Engineering, or a related field demonstrating strong software development skills

• Proficiency in Azure

• Solid knowledge of Python, Linux, Bash scripting, containerization, and GitHub

• Proven ability to manage containerized applications using tools such as Docker or Podman

• Experience in Customer Support and strong problem-solving skills

• Understanding of software development principles and agile methodologies

• Excellent problem-solving and communication skills.

🏝️ Benefits

• Competitive compensation and benefits

• Flexibility and balance between personal and professional life

• Career trajectory, training, and real opportunities for growth

• Engaging and challenging projects

• Inclusive and collaborative culture

• Open and effective management.