Publishing Operations Technical Lead

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee and provide expert consultation on the technical elements of the production process, from the creation of initial deliverables to publication and beyond for all research outputs.

• Enhance the quality of the Production workflows through technical improvements.

• Troubleshoot and resolve issues related to composition and ingestion in collaboration with the production vendor.

• Monitor and address publishing challenges, syndication, and indexing concerns, while communicating with PLOS staff regarding the distribution and reach of PLOS content.

• Ensure PLOS content meets the evolving requirements of syndication partners, and collaborate with internal stakeholders to enhance the syndication process by offering technical support in the development of new workflows/APIs.

• Identify technical challenges impacting journal content and other research output production or display.

• Work with both internal and external stakeholders to guarantee swift resolutions and establish prospective timelines.

• Provide training for production staff on new workflows related to technical updates, as well as general training for new hires.

• Take ownership of comprehensive technical quality enhancements across production workflows, specializing in XML-first publishing, from issue identification through resolution, validation, and ongoing prevention.

⛳️ Requirements

• Bachelor's Degree.

• At least five years of experience managing vendors and independent contractors across various geographic locations, focusing on performance monitoring and enforcement of SLAs.

• A minimum of three years of direct specialist experience in a structured data environment utilizing markup languages, preferably XML.

• Extensive publishing background with a deep understanding of technologies employed in XML-first content publication workflows.

• Significant experience with the Journal Article Tag Suite (JATS), with the ability to diagnose, discuss issues, and propose tagging solutions confidently to internal and external stakeholders.

• At least three years of experience with archival and syndication workflows.

• Familiarity with Editorial Manager is a plus.

• Direct experience and knowledge of Crossref and PubMed requirements.

🏝️ Benefits

• Private medical insurance.

• Life assurance.

• Income protection.

• Personal accident insurance.

• Pension plan with up to 10% employer match.

• 25 days of holiday, alongside market-competitive maternity and paternity leave.

• Additional days off for birthday and three winter holidays.

• Two days of paid time off for volunteering each year.

• Fully remote work environment with a stipend provided upon joining for home office setup.