Property & Casualty Licensed Insurance Representative

📋 Description

• Discover creative solutions to various inquiries, challenges, and concerns.

• Manage and respond thoughtfully to all incoming and outgoing customer communications.

• Deliver outstanding customer service through attentive listening.

• Handle confidential customer information with care and discretion.

• Strive to resolve issues on the initial call by being proactive, patient, empathetic, and understanding.

• Communicate effectively with customers, exercising retention strategies when necessary.

• Recognize customers who are comparing prices and inquiring about contract details, assisting them in selecting the appropriate pricing plan.

• Compassionately address sensitive matters related to healthcare needs, education, and preventative planning.

⛳️ Requirements

• High School Diploma or equivalent qualification.

• At least 6 months of experience in customer service.

• Must be at least 18 years old.

• Ability to type a minimum of 25 words per minute.

• Proficient with desktop computer systems and possess general knowledge of Windows-based platforms.

• Preferably have experience in customer service and/or sales.

• A college degree is preferred, though not mandatory.

• Must possess a current Property & Casualty license.

🏝️ Benefits

• Paid Training

• Competitive Wages

• Comprehensive Benefits (Medical, Dental, Vision, 401k, and more)

• Paid Time Off

• Employee wellness and engagement programs