Property and Casualty Insurance Specialist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Generate premium quotes and issue insurance contracts for clients in property and casualty insurance.

• Evaluate the specific insurance requirements of both members and clients.

• Assist clients in selecting suitable coverage options and advocate for customized services.

• Monitor files, analyze renewals that necessitate special underwriting, and amend contracts as necessary.

• Receive First Notice of Loss (FNOL) calls following incidents involving vehicle accidents and property damage.

• Manage claims inquiries with compassion, empathy, and a composed demeanor.

• Evaluate the mental and physical well-being of clients and respond appropriately.

• Document comprehensive loss information to establish claims files for Claims Advisors.

• Provide reassurance to clients that they will receive support during their time of need.

⛳️ Requirements

• College diploma is preferred.

• At least two years of solid client service experience.

• Other combinations of qualifications and relevant experience may be considered.

• Capability to assess client needs and offer suitable insurance coverage support.

• Proficient in active listening, analytical skills, probing, empathetic, and calm communication methods.

• Competence in accurately documenting detailed loss information.

🏝️ Benefits

• Competitive salary along with an annual bonus.

• Four weeks of flexible vacation starting in the first year.

• Defined benefit pension plan that ensures predictable and stable income during retirement.

• Group insurance that includes telemedicine services.

• Reimbursement for health and wellness expenses as well as telework equipment.