Project Manager – C-Suite

This is a fully remote position, open to applicants in Canada.

📋 Description

• Act as a crucial leader dedicated to executing client implementations and nurturing robust relationships.

• Direct and prioritize tasks for the client services team.

• Oversee client onboarding projects in partnership with various Client Delivery roles.

• Establish and sustain connections with key client stakeholders.

• Adjust engagement depth and project management strategies according to different project sizes.

• Manage client onboarding expectations and commitments effectively.

• Ensure a seamless transition for clients from the Sales Team.

• Create, maintain, and update project management documentation and systems.

• Develop plans with clear milestones and communicate roles and responsibilities accordingly.

• Track client progress and sentiment closely.

• Gain foundational knowledge of Foundant product offerings.

⛳️ Requirements

• Bachelor's degree in a relevant professional field.

• Minimum of two years of experience in project management, preferably within an information technology setting.

• Strong attention to detail and accuracy.

• A customer satisfaction-focused approach.

• Solid technical skills and capacity to learn new software programs.

• Display patience, empathy, and integrity.

• Ability to recognize client needs and challenges.

• Experience in change management.

• Exceptional time management skills.

• Outstanding written and verbal communication abilities.

• Familiarity with software systems such as Confluence, Jira, Teams, Salesforce, Zendesk, and Microsoft Office products.

• Willingness to travel occasionally (approximately 5-10%).

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Reimbursements for tuition and lifestyle expenses.

• Customized mindfulness and fitness programs.

• Flexible paid time off policy.