Project Manager – Business Implementation

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the implementation of new business initiatives.

• Act as the business owner and leader for these implementations, taking responsibility for achieving business outcomes.

• Assist with the ongoing requirements of the business while ensuring that best practices are followed.

• Provide technical guidance regarding the installation environment of products and maintain the system.

• Direct and manage the complete implementation process of new business following verbal award.

• Maintain consistent communication throughout the project to align with customer expectations.

• Plan, direct, organize, and manage multiple project initiatives according to the approved scope and timeline.

• Collaborate with Sales, Solutions, and Operations to confirm the scope of new business.

• Develop an engineering structure designed to scale in alignment with the company's strategic growth.

• Establish roles and responsibilities for the implementation team to support operations effectively.

• Comprehend Operational Excellence as it relates to Labor Management Systems and associated principles.

• Convert business requirements into a strong, scalable design.

• Implement intricate business requirements using a range of tools and technologies.

• Provide daily direction to cross-functional implementation pods and support teams.

• Ensure a seamless transition to operations following go-live and during the ramp-up phase.

• Generate documentation that facilitates the transition from implementation to post-implementation support.

• Evaluate and adapt to industry trends, suggesting modifications or enhancements as needed.

⛳️ Requirements

• A Bachelor's Degree in a relevant field is preferred.

• A minimum of 8 years of pertinent experience.

• Experience in direct customer-facing roles and implementation delivery.

• Ability to swiftly grasp new concepts and technologies and translate them into customer solutions.

• Exceptional oral and written communication skills.

• Ability to inspire and maintain effective working relationships.

• Capability to utilize experience and judgment to plan and achieve goals.

• Experience in managing personnel, including contractors and suppliers.

• Strong customer service orientation.

• Proficient analytical and problem-solving skills.

🏝️ Benefits

• Choice between two medical plans and two dental plans.

• Vision insurance.

• Flexible spending accounts (FSAs).

• Company-paid life insurance and AD&D.

• Optional additional life insurance and AD&D.

• Disability insurance.

• Paid parental leave.

• Paid time off.

• 401k Plan with company matching.

• Discounted employee travel options.

• Access to LinkedIn Learning webinars and courses.

• Discounted pet insurance and auto, home, and renters insurance.