Project Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the effective execution of all aspects of learning programs customized to meet customers’ contractual obligations.

• Actively manage customer projects with a hands-on approach.

• Work collaboratively with Customer Success Managers (CSMs), Account Managers, and various cross-functional teams.

• Ensure that all projects are delivered on time, within budget, and meet high-quality standards.

• Foster and maintain strong relationships with clients and internal stakeholders.

• Conduct project kickoff meetings, assess needs, and formulate actionable plans.

• Lead project meetings, provide status updates, and communicate project outcomes.

• Manage scope change requests and identify potential risks while proactively working to mitigate them.

• Utilize project management tools to track and report project outcomes.

• Recognize and propose opportunities for process enhancements.

⛳️ Requirements

• A bachelor's degree is preferred, or equivalent experience is acceptable.

• A minimum of 3 years’ experience in a customer-facing and/or production role.

• Demonstrated success in managing a high volume of concurrent projects and priorities.

• Proficient in Microsoft 365 applications (Word, Excel, PowerPoint, SharePoint, OneDrive).

• At least 3 years’ experience using Smartsheets or a similar project management scheduling tool; familiarity with Smartsheet Dashboard is a plus.

• The ideal candidate should have experience in compliance, ethics, and/or governance sectors, or within the EdTech industry.

🏝️ Benefits

• Paid Time Off (PTO) leave.

• Quarterly wellness days.

• Employee Assistance Program (EAP).

• Comprehensive healthcare benefits.

• Bonus incentives.

• 401k matching.

• Pet insurance coverage.

• Flexible Spending Account (FSA).