Project Manager

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Lead client projects from initiation to completion, utilizing agile, scrum, or hybrid methodologies as required by the engagement.

• Create comprehensive project plans detailing scope, timelines, resources, and budget estimates in accordance with SOW deliverables.

• Oversee scope management against the SOW: address discrepancies with clients, influence prioritization decisions, and manage change orders effectively.

• Steer the project schedule and scope while safeguarding engagement economics and preventing budget overruns.

• Manage the internal logistics of an engagement, including budget tracking, forecasting, time tracking inputs, invoicing coordination, and resource alignment with delivery leadership.

• Ensure PM compliance and reporting obligations are met: provide engagement health updates, weekly status reports, conduct sprint reviews, and manage risks and issues.

• Accurately identify and distinguish risks from issues, and know the appropriate times to escalate within the engagement and within NextLink.

• Facilitate the creation of backlogs, ensuring tickets are well-defined, have clear acceptance criteria and estimates, and manage delivery flow through Jira reports and team rituals.

• Cultivate and maintain client trust through dependable delivery and consistent communication; engage in proactive, sometimes challenging, conversations with clients.

• Achieve client business goals, going beyond the specifics of the SOW, and collaborate with Delivery and Sales teams to identify expansion opportunities.

• Observe project teams and provide timely feedback focused on enhancing client value.

• Contribute to the wider NextLink PM practice through improvements in processes, templates, and cross-functional initiatives.

⛳️ Requirements

• Over 5 years of professional project management experience, with a minimum of 3 years in a client-facing Project Manager position.

• At least 2 years of experience in a consulting or professional services setting.

• Proven track record in managing software or technology engagements with delivery teams of 5 or more members.

• CSM or a similar agile certification is preferred.

• Capability to utilize various project management methodologies (agile, scrum, hybrid) to enhance the client experience.

• Experience in budget management and forecasting for client engagements, including invoicing coordination, time tracking, and ensuring revenue accuracy.

• Strong skills in scope management and negotiating change orders.

• Outstanding organizational abilities to manage multiple concurrent client engagements.

• Excellent written and verbal communication skills in English, with the capacity to forge strong client relationships.

• Ability to engage with clients at both business and technical levels.

• Willingness to work overlapping hours with teams based in the US.

🏝️ Benefits

• Remote-first work environment, emphasizing a strong culture of written communication (documentation, asynchronous updates, clear status reporting).

• A diverse range of clients, challenges, and technologies within our consulting practice.

• Commitment to your professional growth, including exposure to senior delivery leadership and pathways to broader engagement management responsibilities.