• Collaborate with the New Customer Acquisition (NCA) and Customer Account Management (CAM) teams to ensure clarity on the solution.

• Organize and conduct the project kick-off meeting.

• Articulate the delivery methodology.

• Develop, share, and oversee the project plan, including relevant phases.

• Allocate resources to align with the delivery plan.

• Arrange for system configuration.

• Coordinate consultancy efforts.

• Establish training plans.

• Provide timelines for reports, data loading, and integration.

• Coordinate the necessary resources for software development.

• Set up a post-go live review.

• Facilitate an effective handover to Customer Support, as needed based on project scale or complexity.

• Clarify project scope.

• Recognize customer resource limitations and adjust accordingly.

• Manage project budgets effectively.

• Identify project risks and develop mitigation strategies.

• Implement written plan acceptance, phase completion, and project sign-off controls.

• Provide advice and guidance on constructing test plans.

• Document exceptions and manage them appropriately.

• Deliver internal and external project updates and checkpoint calls as necessary.

• Make go/no-go decisions on live controls.

• Manage variances in project scope along with commercial and planning implications.

• Demonstrated experience in managing ERP implementation projects, with Sage Intacct being highly advantageous.

• Strong skills in project planning and stakeholder management.

• Experience in overseeing software development, integrations, and third-party solutions.

• Exceptional communication and organizational skills.

• Process-driven with an emphasis on continuous improvement.

• Ability to juggle multiple projects and priorities simultaneously.

• Strong commercial acumen and experience in budget management.

• Customer-oriented mindset with a dedication to service excellence.

• Opportunities for professional development.

Project Manager

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