Project Coordinator

This is a fully remote position, open to applicants in New Hampshire, +5 more states.

📋 Description

• Gather all essential documentation and assist subcontractors through the credentialing and suitability processes.

• Oversee and facilitate the scheduling of training sessions between clients and contractors, ensuring prompt communication, alignment of availability, and smooth execution of appointments.

• Dispatch initial forms to subcontractors to kickstart the suitability process.

• Employ Podio to record actions taken and monitor data.

• Complete the e-QIP process for each subcontractor, which includes coordinating fingerprint appointments.

• Generate and submit process and status reports upon request.

• Comply with established procedures and protocols.

• Manage email inboxes and maintain active daily communication through both phone and email.

• Inform the Point of Contact (POC) regarding any Client communications that require their attention.

• Collaborate with and support the Project Manager and Assistant Project Managers to ensure all contractual obligations with the SSA are met.

• Issue and uphold annual compliance requirements and documentation for completion.

• Conduct quality control on documentation received from prospective subcontractors.

• Manage the candidate and subcontractor database, including data updating and input.

• Provide suggestions for enhancing tracking and workflow as identified or required.

⛳️ Requirements

• Bachelor's degree preferred (relevant experience may be accepted in lieu of a BA).

• Proficiency in Microsoft Office Suite and Adobe Acrobat.

• A minimum of 2 years of proven Customer Service and administrative experience (e.g., call center, customer support).

• Ability to work collaboratively across different project management teams.

• Highly detail-oriented and well-organized.

• Capable of resolving issues accurately and in a timely fashion.

• Demonstrated ability to take initiative, work autonomously, and adhere to strict deadlines.

• Strong communication and customer service skills are essential (both oral and written).

• Excellent typing skills.

• Experience in Accounts Payable/Accounts Receivable or a background in Finance is highly preferred.

🏝️ Benefits

• Mentorship and guidance through regular SkillBridge Intern Zoom Meetings.

• PM Fundamentals course, Resume writing, LinkedIn optimization, and interview skills training.

• Additional free resources, including an electronic copy of 'How to Speak Civilian Fluently'.