Program Operations Coordinator Intern

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the planning, organization, and implementation of career readiness initiatives.

• Support program logistics, participant engagement, data tracking, and enhancements to processes.

• Focus on facilitating and organizing the logistics of program services.

• Revise and create program policies, procedures, and standard operating procedures (SOPs) for both onsite and virtual programs.

• Establish and update key performance indicators (KPIs) and metrics to ensure alignment with operational objectives.

• Perform thorough analyses of current program processes to pinpoint inefficiencies and opportunities for enhancement.

• Gather and evaluate data on program outcomes to sustain continuous improvement efforts.

• Oversee and manage daily operations related to program services.

• Engage in project participation and work plan development, while executing project tasks within set timelines and deliverables.

• Provide support and direction to the program operations team, management, career coaches, and other team members.

• Work collaboratively with internal departments, including Program Operations, HR, Instructional Design, and others.

⛳️ Requirements

• Currently enrolled or a recent graduate in Business Administration, Nonprofit Management, Public Administration, Education, Social Sciences, Organizational Development, or a related discipline.

• Prior experience in program coordination, operations, data analysis, or project management is preferred but not mandatory.

• Exceptional organizational skills to efficiently coordinate logistics, manage various tasks, meet deadlines, and track project outcomes.

• Capability to collect, analyze, and interpret data to enhance program effectiveness, revise policies and SOPs, and improve operational efficiency.

• Strong verbal and written communication abilities, effective collaboration across teams, and proficiency in Microsoft Office, Google Suite, and project management tools.

🏝️ Benefits

• Candidates will undergo a background check as part of the hiring process.

• Candidates are responsible for covering the cost of this background check.

• This position is an unpaid volunteer opportunity.