Program Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish and implement the integration governance framework: decision-making rights, escalation procedures, RAID log, and status rhythms.

• Facilitate connections among workstreams (pre-application, marketing channels, operations, technology) to ensure seamless collaboration across organizations.

• Proactively assess operational and compliance risks specific to a new-to-acquirer use case.

• Monitor issues that span organizational boundaries and drive resolutions before they impede the program.

• Identify gaps before they escalate into misalignments.

• Ensure a consistent narrative across both organizations at various levels, from working teams to senior stakeholders.

• Design with scalability in mind, rather than focusing solely on launch.

• Oversee the operational readiness framework for account opening, loan servicing, and operational handoffs.

• Collaborate closely with the technical project manager.

⛳️ Requirements

• Proven experience in managing complex, multi-party integration programs within large financial services organizations.

• Knowledge of banking operations, including account opening, loan processing, or related fields.

• Demonstrated orientation towards operations and/or risk management (beyond just delivery tracking).

• Sufficient technical knowledge to engage in architectural discussions and comprehend dependency chains.

• Outstanding organizational abilities, including the capacity to manage multiple workstreams concurrently.

• Comfort in navigating uncertainty; skilled at creating structure in chaotic environments.

• Previous experience in a merger/acquisition integration setting (strongly preferred).

• Familiarity with personal loans products, including originations, pre-application processes, and marketing channel integrations (strongly preferred).

• Experience in finance business partnering (budgets, resource tracking, reporting) (strongly preferred).

• Proven track record of building governance frameworks from the ground up, rather than merely inheriting existing ones (strongly preferred).

🏝️ Benefits

• Competitive compensation.

• Opportunities for professional development.

• Flexible work arrangements.