Program Coordinator – Group Leader

This is a fully remote position, open to applicants in New York.

📋 Description

• Act as the main contact for each group from their arrival until their departure.

• Facilitate and involve participants in business meetings, cultural excursions, and local experiences.

• Organize logistics including transportation, meeting confirmations, and dining plans.

• Promptly tackle and resolve any unforeseen issues to ensure seamless operations and client satisfaction.

⛳️ Requirements

• Certified Tour Guide: Hold a valid tour guide license.

• Passion for New York and The United States: Eager to share the distinct history, culture, and local insights of the destination with international visitors.

• In-depth Local Knowledge: Comprehensive understanding of the area's demographics, economy, business landscape, culture, and neighborhoods.

• Fluent English Communication: Strong verbal skills to effectively engage with an international audience.

• Excellent Time Management: Dependable, punctual, and detail-oriented.

• Group Leadership Skills: Self-assured in leading groups using both public and private transportation.

• Client-focused Approach: Dedicated to providing exceptional client satisfaction.

• Proactive and Independent: Capable of taking initiative, resolving problems on your own, and managing time efficiently.

🏝️ Benefits

• Unique opportunity to connect with diverse international groups

• Flexibility to balance this role with other commitments

• Gain valuable experience in cross-cultural engagement and client relations