Program Analyst – Mid-Level

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Assist in the analysis and evaluation of the VA health informatics program operations, workstreams, business processes, and project performance.

• Utilize source data to evaluate the effectiveness of programs, workflows, and business processes; identify trends, gaps, risks, and opportunities for improvement.

• Create and manage action trackers, staffing inputs, status reports, program reports, project management updates, meeting materials, and other operational documentation.

• Aid in the development of lean business cases, feature canvases, feature specifications, performance monitoring inputs, and other IHP Agile Release Train artifacts as required.

• Collaborate with clinical informaticists, scrum masters, agilists, product owners, VA stakeholders, and technical subject matter experts to document decisions, dependencies, risks, and follow-up actions.

• Assist in the documentation for clinical process enhancement, design of clinical digital solutions, testing, implementation, training, and related management activities.

• Support the preparation of dashboards, metrics, and executive-ready summaries utilizing Excel, SharePoint, Office 365, Power BI, Power Automate, or similar tools.

• Participate in continuous process improvement by documenting lessons learned, retrospective findings, and suggestions for enhanced performance.

⛳️ Requirements

• A bachelor's degree in health informatics, healthcare administration, public health, business, data analytics, information systems, or a related discipline.

• Over 5 years of relevant experience in program analysis, health informatics, healthcare operations, business process analysis, or federal consulting projects.

• Relevant clinical informatics experience within a VA or Veterans Administration healthcare environment.

• Understanding of how to plan, analyze, and evaluate the effectiveness of operational programs and business processes.

• Capability to employ qualitative and quantitative analytical skills to assess operations and provide recommendations for enhancing business processes.

• Experience in developing program reports, trackers, meeting materials, data summaries, and documentation for stakeholders.

• Proficiency in Microsoft Office, Excel, SharePoint, Teams, and other related collaboration tools.

• Ability to obtain and maintain a public trust clearance.

• Legal authorization to work in the U.S.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours

• Paid time off

• Remote work options