Production Support Specialist II

This is a fully remote position, open to applicants in South Carolina, +3 more states.

📋 Description

• Delivers comprehensive title services on a nationwide scale

• Responsible for assessing titles related to properties

• Reviews title commitments and preliminary reports to ensure they are accurate, complete, and compliant throughout transactions

• Conducts centralized clerical processing of documents to facilitate accurate and timely title production

• Analyzes reports to identify trends, recurring issues, and underlying causes, and proposes recommendations for process enhancements

• Offers customer service to external clients and field escrow offices; may serve as a liaison to coordinate the resolution and completion of the title process among multiple parties

• Supports branch operations by handling administrative tasks and delivering high-quality customer support related to precise and timely title production

• Adheres to established procedures, guidelines, and compliance standards across our client platform

• Understands the relationship of assigned duties to others within the team and how the team interacts with related teams

• Contributes positively to team efforts through high-quality, detail-oriented work

• Identifies and resolves common problems; selects solutions based on established processes and sound judgment

• Communicates moderately complex information in routine situations, usually within the team

• Works under general supervision with limited ability to adjust processes; functions as an individual contributor without supervisory responsibilities; manages personal workload

⛳️ Requirements

• High school diploma required; Bachelor’s degree preferred

• Typically requires over 2 years of relevant work experience

🏝️ Benefits

• A variety of health and wellness insurance options and programs

• Paid time off

• 401(k) plan with company matching

• Employee stock purchase program

• Employee discounts