Product Support – Chargemaster Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Ensure the operational effectiveness of internal business applications by addressing service requests.

• Diagnose issues and guarantee system stability.

• Conduct a thorough analysis of hospital and clinic chargemaster line items to confirm or suggest suitable assignments of CPT/HCPCS, revenue codes, and associated billing or compliance matters.

• Provide and convey precise CDM coding recommendations.

• Manage and prioritize incoming service requests, assigning them to the relevant key team members.

• Input chargemaster modifications into hospital EHR systems.

• Train new users on our proprietary tool.

• Act as the main contact for service requests related to the proprietary tool.

• Identify invalid or erroneous HCPCS, CPT®, Revenue Codes, pharmacy unit multipliers, and any other discrepancies within the client chargemaster for facility services, clinics, swing beds, and professional fees.

• Review facility supply items to assess billable characteristics and appropriate HCPCS codes.

• Assist in determining the correct professional fee assignment of Evaluation and Management codes.

⛳️ Requirements

• A minimum of 5 years of experience managing the chargemaster in a facility/hospital setting, or equivalent experience.

• Bachelor’s degree or comparable work experience.

• Medical Coding Proficiency: Extensive knowledge of CPT, HCPCS, and ICD-10 systems.

• Charge Capture Management: Capability to audit and rectify charge entry errors, ensuring accurate billing of procedures and supplies.

• Regulatory Compliance: Familiarity with healthcare laws, payer-specific guidelines, and Medicare/Medicaid billing protocols.

• Strong analytical and problem-solving abilities.

• Coding credentials are preferred.

• Excellent written and verbal communication skills.

• In-depth knowledge of billing, compliance, and clinical service lines.

• Detail-oriented with the capability to handle multiple projects in a fast-paced, results-driven environment.

• Ability to collaborate effectively with cross-functional teams.

• Outstanding customer service and follow-up skills.

🏝️ Benefits

• We aim to foster an environment that encourages your professional growth and personal development.

• Previous experience is required.