Product Owner

This is a fully remote position, open to applicants in California.

📋 Description

• Take ownership of a well-organized and prioritized backlog for the Case & Notifications teams, ensuring that user stories are always prepared for upcoming sprints.

• Craft clear and comprehensive user stories, acceptance criteria, and edge-case definitions that equip engineers with the necessary information to build confidently.

• Collaborate with engineering leads to schedule work in a manner that manages dependencies, mitigates risks, and optimizes delivery efficiency.

• Monitor sprint commitments, identify blockers early, and drive their resolution to ensure consistent achievement of sprint goals.

• Interpret prioritized product direction from Product Management into detailed, implementation-ready requirements.

• Lead regular refinement sessions with engineers to address technical queries and eliminate ambiguity before work commences.

• Maintain traceability between overarching product goals and individual tickets, ensuring the team comprehends the rationale behind each task.

• Record decisions, assumptions, and out-of-scope items to avoid scope creep and minimize rework.

• Facilitate and engage in sprint ceremonies - including planning, daily stand-up, review, and retrospective - to ensure they are productive and focused on outcomes.

• Observe sprint health in real-time and proactively adjust scope when unforeseen complexities or blockers emerge.

• Guarantee that released features align with the acceptance criteria established during story creation.

• Serve as the primary day-to-day liaison between the Case & Notifications teams and other related teams, such as Customer Success and Operations.

• Participate in broader product planning forums, providing insights from the execution perspective of the squad.

• Define and monitor squad-level delivery metrics (cycle time, defect escape rate, sprint goal achievement) and utilize them to drive targeted enhancements.

⛳️ Requirements

• 3-5+ years of professional experience in a Product Owner role.

• Bachelor’s degree in a technical, business, or related field, or equivalent hands-on experience.

• Demonstrated experience as a Product Owner or in a similar role focused on execution within a software R&D team.

• Strong grasp of agile methodologies (Scrum, Kanban) with practical experience in conducting sprint ceremonies.

• Exceptional ability to write clear, precise user stories and acceptance criteria that engineering teams can act on immediately.

• Proven capability in deconstructing large product initiatives into well-organized, sprint-ready backlog items.

• Excellent communication skills, with the ability to translate between product strategy and engineering implementation language.

• Experience in a healthcare or safety-focused technology product environment is a plus.

🏝️ Benefits

• A mission-driven company culture

• Fully remote

• Competitive salary & benefits, including fully paid employee premiums for Medical, Dental, and Vision

• 401k Program

• Monthly Education, Well-being & WFH stipends

• Non-accrual PTO

• Growth Potential

• Company Retreats

• Medical & Family/Parental Leave