Product Owner

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Take full ownership of your product surface from start to finish — determining what gets developed, the timeline for release, and how it meets the needs of your users or client teams, with complete accountability for scope, priorities, and quality.

• Create engineering-ready specifications for all features — encompassing comprehensive user flows, visual designs, data requirements, edge cases, and acceptance criteria — utilizing AI tools as a fundamental component of your workflow; engineering will build directly from your specifications, ensuring clarity regarding the desired experience.

• Make priority decisions and justify them — customer success, sales, and leadership will present you with requests; you will determine which requests are included in the roadmap and which are not, providing clear reasoning and maintaining transparent communication.

• Maintain a thorough understanding of your customers — whether they are law enforcement practitioners, agency administrators, internal platform users, or data science teams — through direct engagement, user research, and continuous relationship-building.

• Conduct or commission user research as necessary — including interviews, usability testing, workflow observations, and product analytics reviews — and engage internal subject matter experts to ground product decisions in concrete evidence rather than assumptions.

• Collaborate directly with your engineering counterpart as part of a trio; provide clarity on what to build and why while they clarify how to build it and assess feasibility.

• Manage post-launch adoption and feedback — promote new features, train internal teams, monitor feature adoption, collect user feedback, maintain documentation, and iterate based on actual usage rather than simply handing off after launch.

• Assist in enterprise sales discussions with in-depth product and domain knowledge when necessary — not just feature lists, but the depth that instills customer confidence.

• Utilize AI tools and technologies in all facets of your work — including research, specification, design, analysis, prototyping, and documentation.

⛳️ Requirements

• 5+ years of professional experience in product management, technical product management, engineering, design, or a similar role where you were responsible for both the "what" and the "how" of a product or technical surface.

• Proven ability to generate engineering-ready specifications — not merely PRDs or user stories, but comprehensive specifications that include visual designs, user flows, data requirements, and acceptance criteria that engineering can directly build from.

• Proficiency with AI-assisted workflows; you currently leverage AI tools daily in your professional activities and can demonstrate how they enhance your productivity and improve the quality of your work.

• Excellent written and verbal communication skills; your writing is clear enough that engineers can build from your documents and customers or stakeholders can comprehend your roadmap.

• Experience collaborating directly with engineering teams in an agile or continuous-delivery setting as a true partner, rather than just a source of requirements.

• Strong analytical and quantitative abilities — you think in terms of evidence, trade-offs, and measurable outcomes; you use data to frame problems, assess options, and justify decisions.

• Ability to synthesize information from various sources — including customer feedback, user research, internal expertise, data, and competitive context — into clear product direction and actionable plans.

• Comfort with ambiguity and incomplete information; you make decisions based on available data rather than waiting for complete certainty.

• Bachelor’s degree or equivalent professional experience in a software development environment.

• An intellectually curious self-starter who proactively identifies problems and opportunities without needing to be prompted.

🏝️ Benefits

• Unlimited Paid Time Off.

• Opportunity to work in a fully remote setting (must be based in the U.S. and willing to operate in the Central Time Zone).

• Summer Half-Day Fridays.

• Freed Up Fridays during Spring, Fall, and Winter months to enhance productivity and provide dedicated focus time.

• Medical, dental, and vision plan offerings in addition to 401(k).

• Employer-paid Short-Term Disability, Long-Term Disability, and Life Insurance.

• Additional Voluntary Benefits include extra Life Insurance, Spouse Life Insurance, and Accident Insurance.

• The fulfillment that comes from being part of a solution with a real-world impact.

• A diverse workforce and inclusive environment that values unique contributions and experiences.

• An empowered culture that fosters creativity and professional development.