Product Manager – Platform

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the platform roadmap for shared infrastructure, encompassing APIs, authentication and authorization, data layers, multi-tenancy, and CI/CD pipelines.

• Establish platform investment priorities by balancing the productivity of internal developers with the reliability and scalability demands of product-facing services.

• Lead decisions regarding build versus buy for infrastructure components and assess emerging technologies for potential platform integration.

• Collaborate with product-line project managers to pinpoint shared requirements, eliminate redundant efforts across modules, and align platform capabilities with product launch schedules.

• Manage the integration infrastructure strategy that facilitates connections to tax preparation software such as CCH Axcess, GoSystem, UltraTax, and ProSystem fx.

• Set standards for validation gating, primary key management, and data integrity for all outbound integrations.

• Enhance integration reliability by addressing identified pain points.

• Create clear product requirement documents (PRDs), technical specifications, and acceptance criteria for integration and platform projects.

• Oversee the flow of structured and unstructured tax data through the platform, ensuring consistency and traceability across all product modules.

• Collaborate with security and compliance teams to uphold SOC 2 Type II certification and enforce secure document management across all platform services.

• Establish data access patterns, retention policies, and audit requirements that support both existing products and future data monetization strategies.

⛳️ Requirements

• Minimum of 5 years in product management, with at least 2 years dedicated to platform, infrastructure, or developer tools products.

• Strong technical proficiency, capable of discussing APIs, microservices, data pipelines, authentication methods, and cloud infrastructure (Azure preferred).

• Experience in developing internal platforms or shared services utilized by various product teams.

• Proven history of defining service level agreements (SLAs), managing technical debt, and making practical build-vs-buy decisions.

• Ability to convert ambiguous infrastructure requirements into structured roadmaps with quantifiable outcomes.

• Exceptional written communication skills, with a capacity for producing clear PRDs, technical specifications, and acceptance criteria.

• Demonstrated success in cross-functional collaboration with Engineering, Product, Security, and DevOps teams.

• Comfortable functioning as a hands-on individual contributor within a fast-paced, high-growth environment.

• Familiarity with Azure-hosted infrastructure, including AKS, PaaS services, and container orchestration.

• Background in SOC 2, data security, or compliance-focused product environments.

• Knowledge of tax technology, financial services, or document processing platforms.

• Experience with AI/ML platform services, model operations, or training infrastructure.

• Experience in integration product management, specifically with enterprise software connectors or marketplace ecosystems.

🏝️ Benefits

• Competitive compensation and equity participation.

• Comprehensive medical, dental, and vision coverage.

• Flexible PTO and company-recognized holidays.

• Fully remote work environment.

• 401(k) program.

• Paid parental leave.