Product Management Director – Agentforce Operations, Private Cloud Edition

This is a fully remote position, open to applicants in Maryland, +2 more states.

📋 Description

• Develop and implement the vision, strategy, and roadmap for the Agentforce Operations Private Cloud Edition (PCE) product offerings, focusing on Trust, Compliance, Security, Privacy, Scalability, Accessibility, and Enterprise-readiness.

• Conduct an in-depth analysis of product/platform architecture to ensure it meets the essential requirements of enterprise clients across both public and private sectors, including secure cloud operations, AI/ML-enabled decision support, and operational resilience.

• Oversee the definition, planning, and execution of feature development and compliance initiatives, collaborating with development, testing, UX/design, security, legal, and operations teams.

• Work closely with customers, partners, Forward Deployed Engineers (FDEs), User Experience (UX), and User Research & Insights groups to discover opportunities and validate solutions.

• Formulate and execute the product strategy for Agentforce Operations Private Cloud Edition (PCE), including the refinement of pricing and packaging models that emphasize customer outcomes.

• Lead the go-to-market (GTM) strategy and its execution for new products and features to ensure successful launches.

• Manage cross-functional product launch initiatives, ensuring that sales and marketing teams are prepared to drive adoption and revenue.

• Advocate for product value internally—within Salesforce teams, engineering, and product leadership—and externally to enterprise and government clients, prospects, and at events.

• Set and monitor clear success metrics; ensure visible advancements with each release toward addressing gaps and enhancing capabilities.

⛳️ Requirements

• A minimum of 10 years of experience in product management, technical product management, platform product, or enterprise software.

• At least 5 years of experience with SaaS, cloud platforms, infrastructure, security, or enterprise application platforms.

• Proven track record of guiding complex enterprise software capabilities from strategy through execution, launch, adoption, and lifecycle management.

• Strong understanding of contemporary SaaS architecture, including multi-tenancy, identity and access management, data isolation, APIs, integration, observability, release management, and cloud operations.

• Experience with secure cloud environments, regulated industries, government clients, or highly controlled enterprise deployments.

• Familiarity with cloud infrastructure concepts (IaaS, PaaS, SaaS) across AWS, Azure, Google Cloud, or private cloud settings.

• Solid understanding of security and compliance principles, such as encryption, key management, vulnerability management, access controls, audit logging, least privilege, secure SDLC, incident response, and compliance evidence collection.

• Ability to convert complex security, compliance, and infrastructure requirements into actionable product specifications.

• Excellent executive communication and stakeholder management skills, with the ability to influence and align senior stakeholders across product, engineering, security, legal, compliance, risk, sales, and customer organizations.

• Experience collaborating with large enterprise clients, government agencies, defense contractors, or system integrator partners.

• Outstanding written communication abilities, including PRDs, strategy documents, roadmap narratives, customer-facing explanations, and executive updates.

🏝️ Benefits

• Time off programs

• Medical

• Dental

• Vision

• Mental health support

• Paid parental leave

• Life and disability insurance

• 401(k)

• Employee stock purchasing program