Product Analytics Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Design and manage the development of interactive dashboards, reports, and data storytelling tools that deliver real-time insights.

• Standardize reporting and metrics to ensure we concentrate on the appropriate measures for the relevant audience.

• Establish and uphold data visualization best practices, ensuring clarity, accuracy, and user engagement.

• Revamp data presentation for executives, the board, and other stakeholders by utilizing interactive, real-time, and impactful dashboards that facilitate decision making and operational efficiency.

• Collaborate with product and engineering teams to incorporate visualization into SaaS products, enhancing the customer experience.

• Create a data storytelling framework that improves user understanding and engagement with analytics.

• Work closely with marketing, product, and analytics teams to convert complex insights into easily digestible, visually engaging stories.

• Generate high-impact data presentations, reports, and interactive content for both internal and external stakeholders.

• Establish best practices for data communication and train teams on effective storytelling techniques.

• Advocate for a data-driven culture, equipping teams with the tools to interpret and convey insights effectively.

⛳️ Requirements

• Proficiency in data visualization, content design, and storytelling techniques.

• Capability to distill complex data insights into engaging and intuitive formats.

• Experience collaborating with executive teams to promote insight adoption.

• Ability to connect data science with business strategy, ensuring insights are aligned with organizational objectives.

• Background in executive-level storytelling, ensuring data not only informs but also drives action and business impact.

• Skilled at translating intricate data into compelling narratives for C-suite executives, board members, and investors.

• Proven track record of modernizing legacy reporting systems, shifting from static Excel-based reports to real-time, interactive analytics.

• Knowledge of AI-driven analytics and predictive visualizations, integrating machine learning insights into dashboards.

• Experience in automating reporting and analytics, ensuring efficiency and scalability within a SaaS business model.

• Comprehensive understanding of product analytics, user behavior tracking, and customer journey visualization to inform product decisions.

• Experience collaborating with product managers, UX designers, and engineers to embed data visualization in SaaS products.

• Familiarity with customer segmentation, churn analysis, and retention metrics, leveraging data to enhance customer experience.

• Expertise in defining and monitoring key business KPIs, ensuring data insights align with company OKRs and strategic goals.

• Strong understanding of financial reporting, revenue forecasting, and market trend analysis to foster growth and scalability.

• Ability to interpret and present operational metrics, ensuring leadership is aware of trends, risks, and opportunities.

• Capacity to balance data storytelling for internal leadership with product analytics for external users.

• Over 10 years of experience in data visualization, analytics, and business intelligence.

🏝️ Benefits

• Comprehensive Medical, Dental & Vision Coverage with competitive employer contributions and access to flexible plan options, including Health Savings Account (HSA) eligible plans.

• Employer-funded Short Term Disability and shared cost Long Term Disability coverage.

• Company-paid Life Insurance with optional voluntary life coverage.

• 401(k) Retirement Plan featuring a generous employer match of up to 50% on employee contributions (up to 6%).

• Paid Time Off (PTO) that increases with tenure, in addition to company-observed holidays.

• Make a meaningful impact in your community through Civica’s Days of Difference—enjoy up to three (3) paid days off each year to volunteer and give back.

• Experience a balanced work-life environment that recognizes achievements, celebrates success, and fosters opportunities for connection, career growth, and employee engagement.