Procurement Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Directly oversee and enhance the procurement team, focusing on workload allocation, mentoring, and performance evaluation.

• Convert the procurement strategy and guidance established by leadership into specific team objectives, processes, and daily operations.

• Assume responsibility for the execution of current-state purchase orders and procurement workflows utilizing Jira and NetSuite.

• Assess and help outline the future direction for procurement tools — this may include a potential integration between Jira and NetSuite, an upgrade of NetSuite to better support procurement activities, or the implementation of third-party procurement solutions.

• Promote process documentation and continuous enhancements across procurement workflows (e.g. expedited purchase order procedures, best practices for vendor billing and purchase orders).

• Act as a point of escalation for routine procurement challenges, facilitating the removal of obstacles for the team.

• Provide reports on team performance, procurement metrics, and process efficiency to leadership.

• Manage vendor relationships as a separate function from procurement process execution, with a dedicated focus on vendor relationships, associated risks, and their lifecycle.

• Establish and formalize a vendor review process that includes onboarding, ongoing risk assessment, and offboarding procedures.

• Forge partnerships with InfoSec and Legal to create multi-lane, requirements-based review pathways tailored to purchase type (e.g. software, services, hardware) and vendor status (new or existing/renewal).

• Set criteria for escalation and review that adjusts review intensity based on risk factors (e.g. data access, spending thresholds, contract types) rather than applying a uniform process to every vendor.

• Support Smarsh's transition towards a more sophisticated, enterprise-level procurement process by ensuring that vendor governance evolves with sourcing and tooling advancements.

⛳️ Requirements

• A minimum of 5 years of experience in procurement, sourcing, or vendor management, with at least 2 years in a leadership role.

• Proven track record in developing or enhancing a vendor review/risk process, preferably in collaboration with InfoSec and/or Legal.

• Experience in driving process improvements and documentation within a procurement or operational capacity.

• Strong capability to translate high-level strategic aims into effective team execution.

• Outstanding communication and stakeholder management abilities across Finance, IT, InfoSec, Legal, and vendor-facing operations.

• Preferred experience in leading or participating in the evaluation or migration of procurement systems (e.g. build vs. buy decisions, tooling RFPs).

• A background specifically in IT/technology vendor procurement is preferred.

• Experience in designing risk-tiered or multi-lane vendor review frameworks is preferred.

• Preferred experience in supporting compliance or audit requirements related to procurement (e.g. SOC 2, vendor risk).

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and career advancement.

• Flexible work arrangements to promote work-life balance.

• Generous paid time off and holiday policies.