Principal Sales Incentive Programs

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Manage sales compensation plans alongside key stakeholders to guarantee timely and accurate performance calculations and sales compensation disbursements.

• Act as the primary point of contact for the Sales team: investigate and resolve commission-related questions from the Sales team (e.g., system access challenges, transaction disputes, credits, and payment calculations).

• Validate calculations, commission rates, metrics, and participate in audits.

• Collaborate with the Sr Manager to create Governance Board presentations.

• Work with Finance and Sales Operations to gather results for incentive calculation purposes.

• Conduct analysis to assess the impacts on the company and individuals regarding any proposed changes to incentive plans for the Agency line of business.

• Utilize market trends to inform Sales Incentive plans that enhance employee retention rates.

• Carry out external benchmarking studies to assess the effectiveness of our plan.

• Analyze relevant market trends, data, and perform feasibility studies to recommend necessary adjustments, enhancements, and exceptions to the compensation program to leadership.

• Partner with People Business Partners and Payroll teams to manage new hires, terminations, and transfers; ensure new hires are set up according to plan policies and procedures.

• Support monthly and quarterly analyses to evaluate compensation plan performance, including budget variances and the relationship between results and payouts for individual contributors and managers.

• Monitor compensation plan outcomes and evaluate the effectiveness of the sales incentive plan in meeting business objectives and strategies.

• Actively engage with Sales Business Groups to foster improvements through organizational knowledge and a comprehensive understanding of business performance.

• Contribute to the recommendation process by providing insights and modeling for stakeholder reviews and future design cycles.

⛳️ Requirements

• Bachelor’s Degree (or equivalent) in Finance, Accounting, Business Administration, or a related field, or equivalent experience.

• 3-5+ years of direct experience in sales compensation administration.

• Strong understanding of incentive plan structures (quotas, accelerators, pay mix, on-target earnings, excellence, pay for performance) and associated tools.

• Proven track record in creating, proposing, and implementing Sales Incentive Plans within large organizations (preferably in SaaS business models).

• Advanced Excel proficiency: model building, advanced formulas and arrays, pivot tables, and data manipulation.

• Strong customer service orientation with the capability to collaborate effectively with individuals at all organizational levels to resolve issues.

• Excellent analytical and critical thinking abilities, including data manipulation and modeling.

• A curious mindset and proactive approach; skilled at interpreting data and clearly conveying messages.

• Exceptional interpersonal and communication skills, both written and verbal, with the ability to cultivate key relationships across the organization at all levels.

• Ability to perform under tight deadlines.

• Strategic mindset to foresee potential challenges and propose innovative solutions to overcome obstacles.

• Willingness to complete tasks and attend meetings outside of standard work hours to meet tight deadlines and communicate information to the global team promptly.

• Extensive experience in process automation and process improvements.

🏝️ Benefits

• Highly competitive compensation package.

• Comprehensive medical, dental, and wellness programs offered.

• 25 vacation days per year, plus an additional week of vacation from December 27 to 31 each year as a global year-end break.

• Formal and informal reward, recognition, and acknowledgment programs.

• Enjoyable work environment with a globally oriented team and onboarding program.

• Opportunities for local events and celebrations.

• Four volunteering days each year to support a charity of your choice.

• High-end IT equipment provided from day one.

• Numerous employee development opportunities, including access to learning platforms and tools.

• Global Diversity and Inclusion programs.