Pre-Funding QC Manager

This is a fully remote position, open to applicants in Arizona, +1 more state.

📋 Description

• Lead a team of Quality Control professionals tasked with various quality control responsibilities including Correspondent Delegated Post-Purchase, Retail Lending, Non-Delegated pre and post funding, repurchase administration, and due diligence for investors and agencies.

• Oversee the pipeline and pre-funding audit processes for the Retail Lending and Correspondent Lending Non-Delegated Channels.

• Communicate findings and provide constructive feedback on pre-funding audits to the relevant channels, address rebuttals regarding findings, assist in formulating action plans, and supervise the execution of those plans.

• Actively lead the team to ensure maximum quality and productivity.

• Manage the pipeline, workflow, service level agreements (SLAs), and prioritize tasks effectively.

• Identify potential improvements and drive enhancements to processes and systems.

• Maintain a comprehensive understanding of Agency and Regulatory requirements.

• Offer support and direction to the Quality Control staff.

• Conduct pre-funding audit evaluations when necessary.

• Serve as backup for the Post-Funding Quality Control Team.

• Collaborate with counterparts in Operations to resolve quality-related issues.

• Oversee hiring, coaching, performance management, training, and development activities.

⛳️ Requirements

• A minimum of 10 years of relevant experience in the Mortgage Industry or a comparable field.

• A Bachelor's degree or equivalent experience is required.

• Previous experience in a leadership role is essential.

• Advanced knowledge of the residential mortgage industry in Correspondent or Retail Lending, including aspects of sales, operations, capital markets, and/or other residential mortgage products and services.

• Advanced to expert understanding of applicable regulatory and legal compliance obligations, rules and regulations, as well as industry standards and practices.

• Proven ability to excel in a fast-paced work environment.

• Demonstrated comprehension of mortgage lending operations and the industry, particularly regarding Quality Control.

• Familiarity with FNMA, FHLMC, FHA, VA, USDA guidelines, and Federal regulatory standards and procedures, including TRID knowledge.

• Advanced expertise in fraud detection.

• Strong analytical and problem-solving capabilities.

• High attention to detail coupled with the ability to manage multiple tasks simultaneously.

• Proficient in Microsoft Office applications (Excel, Word, etc.).

• Strong prioritization and time management skills.

• Excellent verbal and written communication abilities.

🏝️ Benefits

• Competitive salaries

• An ownership stake in the company

• Medical and dental insurance

• Paid time off

• A robust 401k matching program

• Tuition assistance program

• An employee volunteer program

• A wellness program