Practice Support – Social Media Collections, Relativity Analyst

This is a fully remote position, open to applicants in California, +4 more states.

📋 Description

• Assist in the management and administration of the firm's Relativity environment and related litigation support tools, which includes the creation and configuration of standardized workspaces for case teams.

• Help with the ingestion and preparation of documents for review.

• Handle and manage load files along with associated metadata.

• Develop custom views, layouts, and fields to facilitate document review workflows.

• Aid in document searching, filtering, and organization of data.

• Prepare document productions and export final deliverables.

• Conduct quality control procedures for work executed within the platform.

• Assist in troubleshooting any platform or workflow issues faced by case teams.

• Support advanced Relativity features and workflows, such as email threading and analytics tools, near-duplicate identification, conceptual analytics, and the development and refinement of search criteria and reporting, as well as security access settings.

• Employ modern technology solutions like Page Vault, X1 Social Discovery, and PageFreezer/WebPreserver to capture social media and/or website/webpage content as specified by case teams.

• Monitor and manage projects, and record time for work completed.

• Actively engage in the firm’s practice support central queue to ensure comprehensive coverage for all firm practice support requests.

• Collaborate with legal teams and Practice Support Project Managers to establish parameters on projects and provide input and feedback concerning data processing projects.

• Understand, contribute to, enhance, and promote department practices and procedures.

⛳️ Requirements

• Proven knowledge and experience with litigation support technologies, particularly Relativity.

• Familiarity with litigation support applications, including document databases, hosted review platforms, transcript management tools, trial presentation tools, and document production workflows.

• Strong organizational and technical skills related to document searching, review workflows, and document productions.

• Proficient in Microsoft Office Suite with a strong attention to detail and quality control.

• Excellent written and verbal communication abilities.

• Capacity to analyze technical issues and devise practical solutions.

• Initiative and a positive demeanor, with the ability to foresee issues and respond thoughtfully.

• Strong problem-solving skills and meticulous attention to detail.

• Ability to juggle multiple tasks and adapt to shifting priorities in a deadline-driven environment.

• Capability to work independently with minimal supervision while also contributing effectively as part of a team.

• Ability to collaborate constructively with attorneys, vendors, and colleagues.

• Familiarity with social media or web capture tools (e.g., Page Vault, X1 Social Discovery, WebPreserver) is a plus.

• Relativity certifications are an advantage.

• A Bachelor’s or Associate’s degree and 3+ years of relevant work experience, or an equivalent combination of education and experience.

🏝️ Benefits

• Choice of health and vision insurance plans.

• 2 paid volunteer days for eligible community service work.

• Dental plan.

• Fertility and adoption benefits.

• Paid sabbatical after 13 years of service.

• Tuition reimbursement.

• Commuter benefits.

• Retirement contribution.