Practice Coordinator

This is a fully remote position, open to applicants in Florida.

📋 Description

• Welcoming patients, managing phone calls, and scheduling appointments.

• Gathering accurate patient demographic information.

• Responding to telephone inquiries in a timely and courteous manner.

• Conducting insurance verification.

• Processing referrals.

• Responsible for charge entry, handling patient balance processing, and daily reconciliation of charges and payments.

• Demonstrates concern and provides assistance or explains procedures as appropriate to callers or in face-to-face interactions.

• Ensures that all interactions with patients, the public, physicians, and other staff are conducted in a friendly, courteous, helpful, and considerate manner.

• Manages, copies, and reviews medical records to ensure their accuracy.

• Coordinates the daily operations of the physician's office, including the medical records process, scheduling for patients and physicians, overseeing the front desk, confirming appointments, and ordering office supplies.

⛳️ Requirements

• High School Diploma or GED.

• Preferably 5 years of experience in a Physician Practice.

• Completion of a Medical Office Assistant program is preferred.

• Healthcare management or administration certification is preferred.

• Experience with EMR/EHR systems, particularly NextGen or Athena, is preferred.

• Proficiency in a Windows environment with a working knowledge of Word, Outlook, and the Internet is required.

• Must be willing to be flexible and adaptable in a complex, matrix environment.

🏝️ Benefits

• Medical, dental, vision, and life insurance options.

• 401(k) retirement savings plan with employer matching.

• Generous paid time off policy.

• Opportunities for career development and continuing education.

• Health savings accounts and flexible spending accounts for healthcare and dependent care.

• Employee Assistance Program and Employee discount program.

• Optional benefits include pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder and childcare, and auto and home insurance.