Practice Architect II – AI/ML

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Oversee numerous consulting and delivery initiatives as well as account teams/programs.

• Provide assurance in consulting and delivery across account interactions, service delivery, and practice delivery.

• Manage resource allocation, the development of deliverables, project planning and execution, contract specifics, and client interactions.

• Grasp customer business and technical needs based on the proposed solution and statement of work.

• Collaborate with customers and stakeholders to develop and enhance solution designs.

• Facilitate coordination among delivery teams and internal communications for new projects.

• Aggregate delivery status and cost information across various stakeholders.

• Handle delivery escalations, risks, issues, and change management.

• Implement knowledge management and facilitate the transfer of knowledge from sales to delivery.

• Conduct analysis of projects/programs, product-line reviews, and health assessments.

• Sustain customer relationships and evaluate customer referenceability.

• Enhance practice pipeline and product-line characteristics using metrics, analysis, market fit, and technological advancements.

• Aid in the development and execution of account strategies.

• Capture and formulate reusable intellectual property and best practices.

• Oversee engagement profitability along with financial and contractual obligations.

• Identify and support potential future business opportunities.

• Mentor, manage, and develop members of the product/project teams.

• Conduct annual performance reviews and provide continuous feedback on employee performance.

• Communicate and implement Human Resources policies and procedures.

⛳️ Requirements

• Bachelor's Degree (mandatory) — or equivalent relevant experience.

• Adequate understanding of Services Outsourcing and PMI PMBOK.

• PMP, IAOP (Outsourcing Professional), or other pertinent certifications.

• Strong conceptual and analytical abilities with creative problem-solving skills.

• Demonstrated capability to prioritize and plan complex tasks in a quickly evolving environment.

• Experience in leading and collaborating with teams to deliver effective solutions.

• Excellent verbal and written communication skills in English.

• Exceptional people and personnel management capabilities.

• Cloud Agnostic.

• Expert-level experience.

• Willingness to travel up to 50%.

🏝️ Benefits

• Additional earnings may be available through incentive programs such as annual bonuses, profit sharing, etc.

• Medical, Dental, and Vision coverage.

• Critical Illness, Accident, and Hospital insurance.

• 401(k) Retirement Plan – with options for pre-tax and Roth post-tax contributions.

• Voluntary Life Insurance and AD&D for both employees and dependents.

• Short and Long-Term Disability coverage.

• Health Spending Account (HSA).

• Transportation Benefits.

• Employee Assistance Program.

• Paid Time Off/Leave (PTO, Vacation, or Sick Leave).