Platform Administrator Apprentice

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Assist the Learning Experience Manager in the advancement and development of our online platforms in alignment with product improvements and updates.

• Collaborate with other teams at Davies and communicate any changes that may affect their operational practices.

• Utilize Excel and SharePoint to manage information related to assigned projects and report progress to the Learning Experience Manager and Lead Product Managers.

• Employ a problem-solving mindset to address challenges and escalate issues promptly that fall outside the scope of work or may have broader implications.

• Analyze and report on Thrive usage data and metrics.

• Partner with the Learning Experience Manager to generate management information that includes key metrics and relevant details for board presentations.

• Collaborate with our third-party platform providers to maintain and schedule necessary projects that require implementation.

• Address inquiries on our MS Teams channels from colleagues regarding learning content on Thrive and components on Aptem.

• Take ownership of personal development and complete the Level 3 Business Administrator apprenticeship with guidance from the Learning Experience Manager, while being proactive and willing to invest in personal growth based on the availability of suitable resources and organizational needs.

• Perform all duties and responsibilities in accordance with all Davies Group HR Policies.

• Strive to meet and/or exceed the targets set.

• Undertake any other comparable duties as may be reasonably requested by the Line Manager or their designated alternative.

⛳️ Requirements

• GCSE grades A – C (or equivalent) in English and Maths

• Proficient IT skills across all Microsoft 360 applications, particularly in Excel and PowerPoint

• Strong attention to detail and logical thinking abilities

• Proven experience in effective communication with external organizations and internal teams

• Experience with the Microsoft SharePoint application

• Familiarity with updating and managing internal databases or information systems

• Background in stakeholder management

• Experience in basic project management

🏝️ Benefits

• Opportunity for personal development and completion of an apprenticeship

• Collaborative work environment with cross-team engagement

• Access to professional growth resources