Pharmacist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Responsible for both clinical and technical elements of drug distribution, which encompasses prescription clinical review/verification, patient counseling, resolving medication-related issues, and making necessary prescription adaptations or renewals.

• Deliver outstanding customer service to clinic personnel, nurses, and physicians, primarily through phone and email communication.

• Comply with all relevant guidelines, including established Standard Operating Procedures and regulatory requirements set forth by the provincial College of Pharmacists.

• Manage and reconcile inventory, which includes ordering, maintaining, and organizing the necessary inventory and packaging supplies to facilitate dispensing activities.

• Actively engage in the continuous assessment of policies and procedures related to medication dispensing, storage, and cold chain transportation.

• Provide direction, support, and problem-solving assistance to the pharmacy team regarding daily responsibilities.

• Foster and maintain professional relationships with healthcare professionals, reimbursement coordinators, private payers, and patients.

• Process prescription billing through pharmacy software (Kroll), ensuring all required documentation is accurate and suitable, including (but not limited to) accounts receivables, dosage and dosing intervals, third-party billing restrictions, limited use codes, scheduled appointment dates, clinic locations, copayment management, and coordination of benefits.

• Act as a liaison between insurance plans and physicians to ensure all necessary documentation and information are submitted for patient coverage review.

• Identify, understand, and resolve third-party billing challenges for high-value products.

• Accurately record data and dispense medications, ensuring timely arrival at the appropriate destination.

• Conduct patient follow-up calls.

• Perform sterile compounding and/or release of compounded products.

• Attend and participate in staff meetings as required.

• Undertake additional responsibilities as assigned by the manager.

⛳️ Requirements

• Must be registered and licensed as a Pharmacist with the provincial pharmacy college (RPh designation) required. Preferably licensed in multiple provinces.

• 1-2 years of experience as a Pharmacist is preferred.

• Proficiency with Kroll is required.

• Experience and knowledge of specialty medications and third-party billing issues is considered an asset.

• Exceptional understanding of third-party insurance plans, special authorizations, and Employee Assistance Programs (EAPs).

• Excellent verbal and written communication skills in English.

• Ability to effectively communicate in French is a plus.

• Strong computer skills in a Windows environment using MS Office (Excel, Word).

• Excellent phone etiquette.

• Highly organized with a strong attention to detail.

• Proven ability to manage time effectively, set priorities, and multitask to meet various competing deadlines.

• Capable of performing all technical duties necessary for the successful dispensing of medications.

• Ability to stand for extended periods and lift and move up to 50 pounds.

🏝️ Benefits

• Competitive salary and generous vacation entitlement.

• Wellness Program (5 paid days off for your well-being!).

• Paid sick days.

• Competitive benefits package including dental and extended health benefits, AD&D, LTD, and employee/dependent life insurance.

• Employee and Family Assistance Program.

• RRSP matching program.