Performance Analyst

This is a fully remote position, open to applicants in India.

📋 Description

• Take ownership of the full analysis process across the organization: define the question, gather and verify the data, conduct the analysis, and arrive at a definitive conclusion.

• Evaluate business and operational performance across various sectors; identify and quantify the factors influencing changes in orders, revenue, profit margins, and customer behavior.

• Perform in-depth investigations into performance trends and issues, distinguishing meaningful signals from noise and diagnosing the fundamental root cause rather than just addressing symptoms.

• Develop financial and operational models to assess opportunities and determine the effects of pricing, promotions, incentives, and changes in products or operations.

• Conduct analyses on unit economics, profitability, cohort performance, retention, and trends across customer segments, order types, and business initiatives.

• Rigorously evaluate assumptions and business cases using data, challenging conclusions that lack numerical support.

• Convert analytical results into clear, succinct insights and actionable recommendations for stakeholders.

• Assist in a wide array of analytical projects and exploratory analysis as business priorities shift.

⛳️ Requirements

• A minimum of 3 years of experience in an analytical capacity within technology, marketplaces, operations, finance, or management consulting.

• Robust analytical and quantitative capabilities, with a demonstrated ability to deconstruct complex, ambiguous issues and organize them into clear analyses.

• Proficiency in SQL, with the ability to write and optimize intricate queries and independently validate results.

• Strong Excel skills, including financial modeling, scenario analysis, and effective data presentation.

• Comprehensive understanding of marketplace or on-demand delivery economics, including unit economics and profitability factors.

• Experience in cohort, retention, and behavioral analysis.

• Strong analytical judgment: the capability to question assumptions, evaluate data quality, and interpret results with a critical eye.

• A meticulous, detail-oriented approach to analysis, combined with the business acumen to identify which figures are genuinely significant.

• Ability to navigate ambiguity and limited briefs comfortably, along with the initiative to advance analysis independently.

• Excellent communication abilities, with the skill to present complex findings clearly to non-technical audiences.

🏝️ Benefits

• Inclusive and Diverse Environment: We promote an inclusive and diverse workplace that values innovation and offers flexibility.

• Competitive Compensation: Our compensation packages are competitive and may include potential share options for specific roles.

• Personal Growth and Development: We are dedicated to your professional growth, providing regular training and an annual learning stipend to support your career advancement in a fast-paced, dynamic setting.

• Autonomy and Mentorship: You will enjoy a level of independence in your role, backed by mentorship and ambitious objectives that foster both your personal success and the company's growth.

• Working Hours: 5 days a week, 8 working hours with a 1-hour lunch break.