People & Culture Business Partner

This is a fully remote position, open to applicants in California, +20 more states.

📋 Description

• Act as a reliable point of contact for employee relations issues, workplace challenges, and conflict resolution, utilizing sound judgment, empathy, and discretion.

• Conduct and assist with employee relations investigations, addressing issues related to workplace behavior, harassment, discrimination, and policy breaches; gather necessary documentation, perform interviews, summarize findings, and formulate recommendations.

• Provide guidance to managers on handling difficult discussions, performance issues, and corrective actions, ensuring the consistent and fair application of policies.

• Ensure the maintenance of precise and confidential employee relations records, collaborating with People & Culture leadership and legal counsel on complex or escalated issues.

• Analyze trends and root causes from employee relations activities and propose enhancements to policies, training, or processes.

• Oversee the engagement survey lifecycle, including pulse surveys, annual engagement assessments, and stay and exit interviews, translating insights into clear, prioritized action plans with leadership.

• Develop and implement recognition, milestone, and connection programs that reinforce our core values and enhance community among a distributed workforce.

• Manage the performance review process comprehensively, encompassing goal setting, mid-year and annual evaluations, calibration discussions, timelines, reminders, and HRIS documentation.

• Guide managers on providing clear, actionable feedback; establishing meaningful goals; acknowledging strong performance; and addressing performance challenges with consistency and empathy.

• Evaluate performance, engagement, retention, and turnover trends to identify organizational requirements, uncover patterns, and recommend solutions that enhance employee experience, manager effectiveness, and overall organizational wellness.

⛳️ Requirements

• Over 6 years of progressive HR experience, with a minimum of 2 years dedicated to employee relations or HR business partner roles.

• Proven experience in conducting workplace investigations and managing delicate employee relations issues with sound judgment and discretion.

• Strong understanding of federal and state employment laws as well as HR compliance requirements.

• Excellent communication and relationship-building abilities, including experience in supporting internal communications and leadership coaching.

• Strong project management, organizational, and change management capabilities.

• Familiarity with HRIS and applicant tracking systems (such as TriNet, ADP, UKG, Greenhouse, Lever, or other similar platforms).

🏝️ Benefits

• Comprehensive medical, dental, and vision plans that prioritize accessibility and financial security.

• Employer-funded HSA contributions.

• Generous paid time off, sick leave, and 19 paid holidays, including a winter break.

• 12 weeks of fully paid parental leave after 26 consecutive weeks of service.

• Monthly stipends for internet and mental health support.

• Annual Wellness Stipend.

• Stipends for home office setup and professional development.

• 403(b) retirement plan with employer contributions.

• Sabbatical after 3 years of service.