Payments Product Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Take ownership of and help shape the strategy for payment systems and financial infrastructure throughout the platform.

• Collaborate closely with engineering teams on payment architecture, integration with providers, onboarding processes, and transaction systems.

• Partner with external payment providers and platforms to enhance product capabilities as they evolve.

• Create user-friendly payment experiences that emphasize trust, clarity, reliability, and operational efficiency.

• Gain a comprehensive understanding of user workflows to pinpoint friction points in onboarding, payments, payouts, and transaction visibility.

• Convert complex operational and financial requirements into well-defined product specifications and scalable systems.

• Weigh speed, risk, compliance, and user experience in product-related decision-making.

• Define metrics related to transaction success, onboarding conversion rates, operational efficiency, and payment adoption.

• Work collaboratively across product, engineering, operations, and leadership teams to drive successful execution.

⛳️ Requirements

• Typically possess 4+ years of experience in product management, ideally in B2B SaaS, fintech, payments, or platform-based products.

• Experience with payment processors, PSPs, merchant onboarding systems, or products related to financial infrastructure.

• Strong grasp of transaction flows, payment operations, onboarding experiences, or the design of financial workflows.

• Ability to distill complex technical systems into intuitive user experiences.

• Excellent communication and collaboration abilities, with a talent for working across both technical and non-technical stakeholders.

• Demonstrated high ownership mindset, capable of working independently in dynamic environments.

• Experience with early-stage teams or in fast-paced startup settings.

• Strong intuition regarding product trust, reliability, operational workflows, and user behavior in financial products.

🏝️ Benefits

• Real-world impact: your contributions enhance global supply chains, saving time for customers and mitigating risk.

• Strong engineering culture: we prioritize quality and documentation to ensure sustainable speed in our operations.

• Remote-first, flexible working environment available across North and South America.

• Strong product-market fit with high customer satisfaction.

• A talent-rich team with diverse backgrounds and experiences.