Payment Poster Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Accurately process and record insurance, patient, collection, and miscellaneous payments within designated turnaround times.

• Oversee ERA/EFT enrollment, track enrollment progress, and manage electronic payment processing for the designated practices.

• Download, assess, and reconcile electronic remittance advice (ERA), explanations of benefits (EOBs), and payment files from clearinghouses and payer portals.

• Investigate and resolve payment discrepancies, denials, recoupments, overpayments, and other account variances.

• Reach out to insurance carriers to acquire missing EOBs, confirm payment details, and address payment-related concerns.

• Reconcile daily payment activities with bank deposits, ensuring the precision of financial transactions.

• Update patient accounts by applying payments, denials, deductibles, and contractual adjustments per payer contracts and company guidelines.

• Establish and maintain access to payer portals, ensuring all payment-related documentation is organized and scanned in a timely manner.

• Achieve departmental productivity and accuracy standards while maintaining confidentiality and providing outstanding customer service.

• Participate in cross-training for payment posting functions and offer backup support to facilitate timely month-end closing and departmental operations.

⛳️ Requirements

• Associate degree in accounting, business, healthcare, or a medical billing certificate.

• A High School Diploma is acceptable with over 3 years of hands-on experience in medical billing.

• At least 1 year of specialized experience with a medical billing certificate, or a minimum of 3 years of experience without a billing certificate.

• Capability to access, input, and retrieve information from a computer.

• Experience with medical software programs is required.

• Proficient in a range of computer software applications including word processing, spreadsheets, databases, and presentation software (MS Word, Excel, PowerPoint, OneNote, Office 365).

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) with company match.

• Tuition assistance and support for professional development.

• Opportunities for performance-based bonuses.

• Generous paid time off, paid holidays, and paid parental leave.

• Life and disability benefits.

• Fertility Discount Program.

• Employee wellness and recognition programs.