Patient Scheduling Specialist

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Professionally and confidently address incoming patient calls

• Conduct outbound calls for necessary follow-ups

• Respond to patient queries through email

• Schedule, reschedule, and confirm appointments efficiently

• Accurately verify and update patient information

• Clarify scheduling requirements and provide appointment preparation instructions

• Communicate effectively and professionally with both patients and internal teams

• Navigate various systems while accurately documenting interactions

• Ensure an outstanding patient experience with each interaction

⛳️ Requirements

• Proficient in English

• Strong communication and active listening abilities

• Patient, empathetic, and professional demeanor

• Highly organized with remarkable attention to detail

• Comfortable managing multiple applications simultaneously

• Must be reliable, accountable, and punctual

🏝️ Benefits

• Weekly payments in arrears

• Two weeks of compensated product training

• One week of nesting with coaching support