Patient Concierge Associate

This is a fully remote position, open to applicants in India.

📋 Description

• Oversee and manage the shared mailbox, directing requests to the appropriate team members.

• Maintain trackers, documentation, and project records utilizing SharePoint, Excel, and other relevant tools.

• Provide support for study setup activities, including documentation and onboarding tracking.

• Coordinate meetings and calendars, preparing agendas and notes.

• Assist with vendor communications, documentation, and tracking processes.

• Ensure accurate record-keeping for projects, vendors, and study-related activities.

• Support the development of reports, presentations, and routine status updates.

• Assist in financial tracking, invoice processing, and budget documentation.

• Ensure that all documentation adheres to SOPs and internal processes.

⛳️ Requirements

• Fundamental proficiency in MS Office, including Excel, Word, Outlook, and PowerPoint.

• Excellent organizational skills with a keen attention to detail.

• Strong communication and collaborative skills.

• Capability to manage multiple tasks while adhering to structured processes.

• Eagerness to learn and develop professionally.

• Relevant years of experience in administrative roles or coordination.

• Exposure to healthcare or clinical research is advantageous.

• Bachelor’s degree is preferred.

🏝️ Benefits

• Remote work arrangement