Patient Access Scheduler, Cardiology Scheduling

This is a fully remote position, open to applicants in Florida.

📋 Description

• The individual in this role will be tasked with coordinating patient appointments for various services, including diagnostic, surgical, therapy, physician office visits, and other treatments.

• Responsible for obtaining and verifying essential demographic and insurance details.

• Registers patients and inputs data into the scheduling system.

• This role necessitates working in a call center environment, focusing on achieving individual quality metrics.

• Upholds the Baptist Health philosophy by delivering exceptional, compassionate, and friendly service to patients of all ages, along with families, employees, physicians, and community members.

⛳️ Requirements

• Successfully complete the Patient Access training course.

• Ability to thrive in a high-volume, fast-paced work environment.

• Competence in performing basic mathematical calculations.

• Detail-oriented, organized, a team player, compassionate, with outstanding customer service and interpersonal communication skills.

• Preferred: Basic understanding of medical and insurance terminology.

• Familiarity with computer applications (such as Microsoft Office, knowledge of EMR systems, etc.) and proficient typing skills.

• Awareness of regulatory guidelines, including but not limited to HIPAA, AHCA, EMTALA, and Medicare coverage structure, especially concerning medical necessity compliance guidelines.

• Bilingual in English and Spanish/Creole is preferred.

🏝️ Benefits

• Opportunities for career advancement and professional development.

• Comprehensive health and wellness resources available.

• A wellness program designed to assist employees in eliminating their medical plan deductible.

• Tuition reimbursement offered.