Patient Access Scheduler

This is a fully remote position, open to applicants in Florida.

📋 Description

• Arrange patient appointments for diagnostic, surgical, therapy, physician office visits, and additional procedures/treatments

• Gather and confirm demographic and insurance details

• Register patients and input data into the scheduling system

• Operate in a call center-like environment

• Achieve individual quality metrics

• Deliver professional, compassionate, and friendly service to patients, families, employees, physicians, and community members

⛳️ Requirements

• High School diploma, Certification, GED, Training, or Experience

• Successfully complete the Patient Access training course

• Capacity to thrive in a high-volume, fast-paced setting

• Competence in performing basic mathematical calculations

• Strong attention to detail and organizational skills

• Team-oriented individual with empathetic customer service and interpersonal communication abilities

• Basic familiarity with medical and insurance terminology is preferred

• Experience with computer applications, including Microsoft Office and EMR systems

• Proficient typing skills

• Understanding of HIPAA, AHCA, EMTALA, Medicare coverage frameworks, and medical necessity compliance regulations

• Bilingual in English and Spanish/Creole is preferred

• Minimum required experience: less than 1 year

🏝️ Benefits

• Opportunities for career growth and development, with clear pathways and ongoing support

• Comprehensive health and wellness resources

• Wellness program designed to assist employees in eliminating their medical plan deductible

• Tuition reimbursement