Partner Account Manager, Voice AI

This is a fully remote position, open to applicants in California.

📋 Description

• Identify and establish partnerships within the dental, healthcare, restaurant, home services, and related sectors.

• Manage the complete partner lifecycle, encompassing recruitment, onboarding, collaborative business planning, and performance monitoring.

• Conduct Quarterly Business Reviews (QBRs), review pipelines, and implement churn recovery strategies.

• Oversee the health of partner agent deployments; proactively identify and address at-risk accounts.

• Enhance partner engagement through promotional activities, referral initiatives, and tiered incentive programs.

• Provide structured partner insights to the product team, serving as the internal advocate for the partner perspective.

⛳️ Requirements

• Minimum of 3 years in B2B account management, partner management, or channel sales (5+ years preferred).

• Proven track record in acquiring new accounts or recruiting partners from the ground up.

• Ability to thrive in ambiguous situations; proactive in creating solutions rather than waiting for guidance.

• Self-motivated, high-performing communicator capable of engaging at the executive level.

• Based in the US; willing to travel quarterly, including for international events.

• Bonus: Experience in dental technology, restaurant SaaS, home services, or other SMB-oriented industries; previous tenure at a Series A–C startup; familiarity with AI or Voice AI products; experience with white-label or reseller partnerships.

🏝️ Benefits

• Comprehensive health, dental, and vision coverage.

• Unlimited paid time off (PTO).

• Fully remote work opportunity (within the US) with quarterly in-person offsite meetings — previous locations have included Barcelona.