Paralegal, Customer Service – LegalTech

This is a fully remote position, open to applicants in Netherlands.

📋 Description

• Assist customers in achieving their desired results through our product or service.

• Perform legal research and draft various legal documents.

• Provide customer support by addressing inquiries and requests regarding our services.

• Aid customers in technology setup and oversee proper administration.

• Support the sales team by advising leads about our services through email and chat.

• Create reports based on customer data.

⛳️ Requirements

• Knowledge of LegalTech concepts.

• Previous experience in customer success or a related position is preferred.

• Expertise in drafting legal documents.

• Experience working with a variety of companies across different sizes and sectors.

• Strong analytical skills and a proactive mindset.

• Exceptional written communication skills in English.

• Proficient in modern web tools such as Google Docs and similar applications.

• Highly organized with meticulous attention to detail.

• Ability to adapt and multitask effectively in a dynamic environment.

🏝️ Benefits

• Engaging and enthusiastic colleagues.

• A startup culture that offers numerous growth opportunities.

• Regular team events and social gatherings.

• A thorough onboarding process with a dedicated ramp-up period.

• A supportive team that prioritizes open communication and constructive feedback.

• An opportunity to advance in your career and make a meaningful impact.