Paralegal, Customer Service – LegalTech

This is a fully remote position, open to applicants in Europe.

📋 Description

• Ensure that customers achieve their desired outcomes through our products or services.

• Serve as a vital link between our organization and its clientele.

• Advocate for customer success and satisfaction.

• Conduct legal research, draft legal documents, and provide support on legal issues.

• Oversee the process of creating written agreements that reflect customer needs.

• Prepare and verify necessary documents before distribution to clients.

• Address customer inquiries regarding services and account management.

⛳️ Requirements

• Understanding of LegalTech principles.

• Previous experience in customer success or a similar capacity is highly desirable.

• Skilled in drafting legal documents.

• Experience working with a variety of companies across different sizes and industries.

• Strong analytical skills and a proactive mindset.

• Exceptional written communication skills in English.

• Proficient in modern web tools such as Google Docs and comparable platforms.

• Highly organized with keen attention to detail.

• Ability to adapt and multitask in a dynamic, fast-paced environment.

🏝️ Benefits

• Engaging and enthusiastic colleagues.

• A startup culture with numerous opportunities for advancement.

• Regular team activities and social events.

• Comprehensive onboarding experience with a dedicated ramp-up period.

• A supportive team that prioritizes open communication and direct feedback.

• An opportunity to advance your career and make a meaningful impact.