Operations Supervisor

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the daily operations of a travel consultant team.

• Manage key performance indicators (KPI), workload distribution, and provide support and coaching.

• Serve as the primary contact for team members.

• Actively mentor and develop the team to achieve and surpass performance goals.

• Supply clients with essential industry information, including low fares, exchange costs, and penalties.

• Stay informed about necessary regulations (DOT, TSA, passports, visas, etc.).

• Conduct daily monitoring of global distribution systems (GDS) queues to uphold quality control.

⛳️ Requirements

• Extensive background in corporate travel management.

• Relevant supervisory experience.

• Advanced proficiency in GDS Sabre.

• Strong critical thinking and problem-solving abilities.

• Proficient in Microsoft Office applications.

• Excellent verbal and written communication skills in English.

🏝️ Benefits

• Flexible working hours with options for remote or work-from-home arrangements.

• Opportunities for skill development and career advancement.

• Generous vacation days to help you rest and recharge.

• A fair compensation package that includes tools for mental, physical, and financial wellbeing.

• Perks and discounts associated with the travel industry.

• A welcoming work environment that celebrates diversity.