Operations Specialist – Banking

This is a fully remote position, open to applicants in United States.

📋 Description

• Carry out daily banking operations with a strong focus on precision and promptness, which includes handling checks, wire transfers, and ACH transactions in accordance with Apex policy and designated processing windows.

• Recognize transaction exceptions and escalate them to management when necessary; collaborate with cross-functional teams (AML, Legal, Risk, Client Services) to address exceptions within specified timeframes, ensuring all exception notes are documented as per established procedures.

• Consistently adhere to Apex Banking SOPs and relevant regulatory requirements across all transactions; seek advice on non-standard situations and highlight discrepancies or documentation gaps to senior team members.

• Suggest and advocate for enhancements to existing operational workflows to boost efficiency and mitigate risks; engage in the implementation of approved process improvements under the guidance of senior staff.

• Conduct a self-review of your work prior to submission; assist with the daily completion of supervisory checklist items, ensuring that all necessary tasks, approvals, and sign-offs are documented accurately and punctually.

• Address routine and ad hoc requests from clients and internal teams (Client Services, Compliance, Risk, etc.) in a timely and professional manner; evaluate urgency, collect required information, and coordinate with the appropriate teams to ensure accurate resolution within agreed service level agreements (SLAs), escalating complex issues as required.

⛳️ Requirements

• Bachelor’s degree in Finance, Economics, Business Administration, or a related field; or equivalent professional experience.

• At least 2 years of experience in financial services operations.

• FINRA SIE and Series 99 License(s) are required (or a commitment to obtain them within a specified timeframe).

• Must be comfortable working U.S. hours (night shift) in a remote setting.

• Preferred Qualifications: Experience in banking operations focusing on checks, wire transfers, and ACH transactions within a clearing firm or broker-dealer environment.

• Familiarity with Apex Clearing systems or similar back-office platforms.

• Proficient in Excel and operational reporting tools.

🏝️ Benefits

• Healthcare benefits (medical, dental, and vision, EAP).

• Competitive PTO.

• 401k match.

• Parental leave.

• HSA contribution match.

• Paid subscription to the Calm app.

• Generous external learning and tuition reimbursement benefits.

• Hybrid work schedule.