Operations Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Lead, inspire, and nurture a high-performing remote team to achieve SMART objectives and KPIs.

• Cultivate a positive, inclusive, and supportive team culture that aligns with DofE values and behaviors.

• Supervise delivery standards, ensuring consistency, quality, and compliance across your team’s portfolio.

• Assist your team in identifying and engaging new Licensed Organisations, especially those promoting strategic growth and accessibility.

• Establish and maintain relationships with senior stakeholders across partner organizations.

• Analyze performance data and KPIs to guide decision-making and implement enhancement plans.

• Manage grant processes, including approval, monitoring, and evaluation of funded projects.

• Ensure effective training pathway delivery across the network.

• Lead and support network engagement activities, including meetings and events.

• Collaborate with leadership colleagues to execute business plans and strategic initiatives.

• Contribute to national projects, innovation, and initiatives aimed at continuous improvement.

• Represent the organization externally, staying updated on policy developments and sector trends.

⛳️ Requirements

• Demonstrated experience in leading and developing geographically distributed teams.

• Proven track record of coaching and supporting team members to achieve outcomes.

• Experience in managing multiple projects and priorities, ideally within the third sector.

• Proficient in project planning and delivery with a strong attention to detail.

• Experience in utilizing data and insights to shape strategy and performance.

• Commitment to quality, ongoing improvement, and impact measurement.

• Inspiring and empowering leadership approach.

• Strong decision-making abilities grounded in evidence and analysis.

• Passionate about enhancing access and removing barriers for marginalized young individuals.

• Self-driven, resilient, and positive with the capability to work independently.

• Excellent problem-solving and analytical capabilities.

• Strategic thinker with adaptability and flexibility.

• Strong communicator, able to influence stakeholders at various levels.

• Exceptional project management and prioritization skills.

• Highly organized, solutions-focused, and impact-oriented.

🏝️ Benefits

• We provide excellent staff benefits including a generous pension contribution.

• Employee assistance program.

• Healthcare cash plan.

• Volunteer leave.

• 25 days of holiday, in addition to Bank Holidays, plus an extra 3 days of paid leave between Christmas and New Year.

• Option to purchase additional annual leave.

• Access to a benefits discount website.

• Death in service benefit of 4 times salary.

• Incapacity benefit.

• Generous family leave.

• Sick leave.